Payment Policy

Orders must be placed through our website. Payments accepted are  Paypal. Or, you can make payment via check or money order (US customers only) by printing your order and mailing payment to:

MeLange Cosmetics
8740 E 1000 S
Fairmount, IN  46928

Personal checks require bank clearing before shipment of product (7 to 10 business days).

Shipping Policy

U.S. ORDERS:  Our shipping rates are based on order value. Every shipment will include Delivery Confirmation (D/C), You may choose Priority Insured, Priority, First Class Insured or First Class shipment when completing the ordering process.

MeLange Cosmetics will not be held responsible for lost or damaged items shipped uninsured.

INTERNATIONAL ORDERS: We ship international via International First Class Mail (4 to 10 day delivery). 

Please be advised, International shipments may be subject to local customs and duty charges by your government.  MeLange Cosmetics will not be held responsible for these charges.  All international shipments will contain a customs form and will be marked with the appropriate value. If you have questions regarding these possible charges, please contact your local customs office for information.

 

Return and Exchange Policy

We will happily accept returns and exchange any un-opened product within 14 days of purchase upon return of product.

Due to the nature of our products, opened items are not returnable.  Please purchase samples first if you are unsure that our products will work for you.

Opened products consist of products that have:

  • Seal broken
  • Shrink wrap broken/removed
  • Sifters pried open or lifted
  • Sealing Tab broken
  • Sealing disk removed

We will not accept return or exchanges due to dislike of shade/color. MeLange Cosmetics ™ makes available samples at reasonable prices for color testing. It is highly recommended that samples are purchase purchased prior to a full size product investment.

 

Privacy Policy

Information you give us such as your name, billing and shipping address, email address, telephone numbers, credit card numbers and expiration dates are used to:

  • Process an Order
  • Verify your identity for payment authorization
  • Contact you regarding your order status
  • Ship your order to you
  • Send you news from MeLange (if you request)
  • Help provide you with outstanding service

Once this information is provided, it is transferred to the credit card company, if applicable, for confirmation to complete your purchase.

MeLange stores the following information in our secure server for your future ease of use and for our own marketing purposes. This information is only accessible by our trusted top management personnel:

  • Your Name
  • Billing and Shipping Address
  • Telephone Numbers
  • Email Address
  • Items Ordered in the Past

MeLange Cosmetics™ DOES NOT store any Credit Card Information. Your credit card information is transmitted, at time of order submission, to the credit card processor, Paypal, and is not accessible by anyone at MeLange. Because we do not store any credit card information, you will need to re-enter this information every time you place an order.

MeLange Cosmetics does not sell, distribute or share your personal information with any other company.

 

Limitations

MeLange Cosmetics™ does not diagnose, treat, cure or prevent any medical condition. We make no medical claims for our products and services. If you have questions relating to medical conditions, please contact your medical physician or qualified practioner

MeLange Cosmetics are to be used for their intended purpose. MeLange Cosmetics will not be liable for any direct or indirect misuse of products.

 

Children under the age of 18 may use our website only with the involvement of a parent or guardian who is over the age of 18.

Questions/Comments regarding our Privacy Policy:
Please contact us at info@melangecosmetics.com if you have any questions or comments regarding our privacy policy.

     
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